Privacy policy
1. Introduction
Welcome to Nigel Camp. Your privacy is of utmost importance to us, and we are committed to protecting the personal information of our visitors and customers. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with the UK Data Protection Act 2018, the UK General Data Protection Regulation (UK GDPR), and the Privacy and Electronic Communications Regulations (PECR).
2. The Data We Collect and How We Use It
We may collect and process the following types of personal information:
Identification and Contact Data: This includes your name, email address, postal address, phone number, and payment details when you visit our website, register an account, place an order, or subscribe to our newsletter.
Technical and Usage Data: This includes information about your device, such as IP address, browser type and version, operating system, location (based on IP address), and details about how you interact with our website, such as pages visited and time spent.
We use this information to:
Fulfil our contractual obligations to you, such as processing orders and delivering services.
Comply with legal obligations, including tax and consumer protection laws.
Improve our website, products, and services based on user feedback and analytics.
Provide customer care and support, including responding to inquiries.
Monitor website usage to ensure optimal performance and user experience.
Detect, prevent, and address technical or security issues.
Send marketing communications (where you have provided consent or where permitted under PECR).
We process your personal data only when we have a lawful basis, such as your consent, a contractual necessity, compliance with legal obligations, or our legitimate interests (e.g., improving our services or preventing fraud), provided these interests do not override your rights.
3. Cookies and Similar Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us understand how you use our site. You can manage your cookie preferences through your browser settings, which allow you to refuse cookies or receive notifications when they are sent. Please note that disabling cookies may limit access to certain features of our website.
For more details, please refer to our Cookie Policy, available on our website.
4. Sharing and Disclosing Your Personal Information
We do not share or disclose your personal information to third parties without your consent, except in the following circumstances:
Service Providers: We may share your data with trusted third-party service providers (e.g., payment processors, delivery services, or IT support) who assist us in operating our business. These providers are contractually obligated to protect your data and comply with applicable data protection laws.
Legal Obligations: We may disclose your information when required by law, such as in response to a court order or regulatory request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity, with appropriate safeguards in place.
All third parties we share data with are required to adhere to UK GDPR standards.
5. Your Rights Under the UK GDPR
Under the UK GDPR, you have the following rights regarding your personal data:
Right of Access: Request access to the personal data we hold about you.
Right to Rectification: Request corrections to inaccurate or incomplete data.
Right to Erasure: Request deletion of your data in certain circumstances (e.g., when it is no longer necessary for the purposes for which it was collected).
Right to Restrict Processing: Request that we limit the processing of your data in specific situations.
Right to Data Portability: Request a copy of your data in a structured, commonly used, and machine-readable format.
Right to Object: Object to the processing of your data for specific purposes, such as direct marketing.
Right to Withdraw Consent: Withdraw consent at any time if we rely on it for processing your data.
Right to Complain: Lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data is being mishandled.
To exercise any of these rights, please contact us at nigel@nigelcamp.com. We will respond to your request within one month, as required by law.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including satisfying any legal, accounting, or reporting requirements. For example, we may retain order information for up to 7 years to comply with tax and accounting obligations. When your data is no longer needed, it is securely deleted or anonymized.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or alteration. These measures include encryption, secure servers, and regular security assessments. However, no system is completely secure, and we cannot guarantee absolute security.
8. International Data Transfers
If we transfer your personal data outside the UK, we ensure it is protected in accordance with UK GDPR requirements. This may involve transferring data to countries with adequacy agreements or using safeguards such as Standard Contractual Clauses approved by the UK government.
9. Privacy Policy Updates
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. Any updates will be posted on this page, and the revised policy will take effect immediately upon posting. We encourage you to review this policy periodically.
10. Contacting Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: nigel@nigelcamp.com
You may also contact the UK Information Commissioner’s Office (ICO) at www.ico.org.uk or by phone at 0303 123 1113 if you have concerns about our data practices.